Meet Our Team

Malka Young, LICSW, CCM

Malka square

Director, Allies in Aging JFS Elder Care Solutions
Malka Young oversees all of JFS’ Healthy Aging programs and provides a full range of life care management services for older adults and their families with a multidisciplinary team of social workers and nurses.

Malka received her Master’s degree in Social Work from Boston University and graduated from Brandeis University.  She is a frequent presenter at local and national conferences. Malka addresses the challenges of aging in community, living well with chronic illness, caring for aging parents, grief and bereavement.  She is a published author and was the first social worker in the pioneering Geriatric Evaluation Unit at the VA Medical Center in Jamaica Plan.

She is an advanced professional member of the Aging Life Care Association and holds specialty certification from the National Association of Social workers as a certified advanced social work case manager.


  • Living Well with Chronic Illness
  • Geriatric Care Management
  • Family Relationships/Caring for Aging Parents
  • Dementia and Neurological Disease
  • Family Caregiver Coaching
  • Jewish Resources for Aging Well

Judy Herzig-Marx, LICSW, ACSW

Geriatric Care Manager

Judy Herzig-Marx received her Masters Degree in Social Work from the University of Chicago and her BA from Cornell University. As a licensed independent clinical social worker, she was a psychotherapist and clinical supervisor at Metrowest Mental Health Center for twelve years, working with all age groups. Judy then worked for fifteen years at Tufts Health Plan as a Program Manager in Behavioral Health for Medicare insurance products and as a care manager for older adults.

Judy is thrilled to be working in the Metrowest area again and specializes in geriatric care management and in helping families navigate changes as their loved ones age.

Jessica Lim, MSN, RN

Jessica Lim
Geriatric Care Manager

Jessica Lim received her Master’s Degree in Nursing from the MGH Institute of Health Professions and Bachelor of Science Degree from Boston University. Prior to joining JFS, Jessica was a Family Nurse Practitioner. In addition, Jessica is proficient in Mandarin Chinese.

Jessica is excited to be able to combine her skills as a nurse and her passion for caring for aging adults as a care manager supporting clients and their families in maintaining the highest quality of life possible as they move through the aging process.

Karen Reitzi

Karen square
Elder Services Specialist

Karen Reitzi graduated from Cornell University cum laude with a BA in Psychology. She worked with older adults for ten years as a Recreational Therapist. Starting as a Patient Navigator at JFS, she expanded her role by joining the Allies in Aging JFS Elder Care Solutions team.

Amanda Coughlin, LICSW

Director, Program Operations

Amanda Coughlin holds a BA from Bentley University and a Master of Social Work degree from Boston University.  She works with managers to improve program efficiency and effectiveness and is passionate about developing innovative, affordable programs that help elders get the care and support they need as they navigate the changing and complex conditions that come with aging.

Dámaris Medina-Hernández

Homecare Manager

Dámaris Medina-Hernández joined the team at JFS in 2000, and has extensive experience caring for and attending to the needs of elders in the Metrowest community.  Before coming to JFS, she studied mental health and computer software at the CUC University of Puerto Rico and the Pontifical Catholic University of Puerto Rico.  She especially enjoys the opportunity to give back to the community and the chance to work with many different cultures and to learn from them.