Patient Navigators help reduce the stress of medical appointments.
Medical appointments can be anxiety-inducing for older adults—but that doesn’t have to be the case. Our Patient Navigators are trained volunteers who accompany older adults to their medical appointments. They are not only a calming influence during the appointments, but they also help older adults and their families get the information and care they need. Patient Navigators are especially helpful when family members live far away, may not be available, or for older adults who need personalized support at medical appointments.
For older adults who identify as members of the LGBT+ community, the program also trains volunteers to serve as Ally Navigators. This extension of the Patient Navigator program is designed to address the health disparities that affect LGBT+ older adults and breakdown the barriers that these individuals face in health care settings. Ally Navigators provide logistical and emotional support, and work to ensure that all clients receive the care and respect they deserve.